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Let your AI support team handle the first response.

Resolve customer questions instantly with AI agents trained on your knowledge base — and hand off to a human the moment it matters.

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  • Fully customizable chat widget design
  • Smart knowledge base for instant answers
  • Fine-tune your AI agent settings
RF
Reply Flows
Reply Flows · Support
Online
Hi! My last invoice looks wrong — I was charged twice.
AI AgentI found two charges on May 12 for $49. The duplicate was auto-flagged — want me to refund it?
⤷ Handed off to a human agent
Sarah · BillingDone! The $49 refund is on its way and will land in 3–5 days. Anything else? 🙌
LU
Lumen
Lumen · Support
Online
Where is my order? It hasn’t arrived yet.
AI AgentOrder #4821 shipped yesterday and is out for delivery today before 6 PM. Want the live tracking link?
Yes, send it please.
AI AgentHere you go — you’ll also get an SMS when the courier is nearby. 📦
NW
Northwind
Northwind · Support
Online
I can’t log in to my account.
AI AgentIt looks locked after several attempts — let me bring in a teammate to verify you.
⤷ Handed off to a human agent
Mark · SupportUnlocked it and added extra verification. You’re all set! ✅
PT
Petal
Petal · Support
Online
The bouquet arrived a little wilted — can I get a replacement?
AI AgentSo sorry about that! I’ve started a free replacement — it ships today and arrives tomorrow. No return needed. 🌷
That’s wonderful, thank you!
AI AgentAnytime! I also added a 10% code to your account for the trouble. 💐
FG
Forge
Forge · Support
Online
Does the Pro plan include team seats?
AI AgentYes — Pro comes with 5 seats and unlimited projects. Need more? Extra seats are $6/mo each.
Perfect. Can I upgrade right now?
AI AgentDone — you’re on Pro and your team invites are ready to send. 🚀

One platform for AI and human support

From the first automated reply to a seamless human handoff — built for speed, accuracy, and trust.

AI Agents

AI Agents

Autonomous agents trained on your content answer instantly, 24/7, in your customer’s language.

Human Handoff

Human Handoff

Escalate to the right agent automatically, with full context and conversation history.

Knowledge Base

Knowledge Base

Crawl your website or upload docs. Answers stay grounded in sources you control.

Realtime Chat

Realtime Chat

Live, presence-aware messaging with typing indicators and instant delivery.

Multi-Website

Multi-Website

Run one workspace across many sites and brands, each with its own widget.

Analytics
92%
1.2s
4.8

Analytics

Track resolution rate, response time, AI deflection, and CSAT in one view.

Explore all features

From visitor to resolution — automatically

AI handles the first response. When a conversation needs a human, it hands off seamlessly with full context.

Visitor

Asks a question from your website widget

AI Agent

Answers instantly from your knowledge base

Human Agent

Steps in for complex or high-touch cases

Let your AI support team handle the first response.

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